About Smoked Cocktails
Smoking can influence the flavour, aroma, and appearance of any cocktail from something ordinary to something extraordinary.
It's up to you! Some people like extra smokey cocktails and others prefer a touch of smoke to compliment their cocktail or whiskey. We suggest smoking your glass from 20-30 seconds for a start.
All orders are shipped out within 1-2 business days. Please note: during the peak holiday season, there may be a slightly prolonged fulfillment window. We will work our hardest to get orders out as soon as possible.
Note: If you get your order personalized it can take up to 5 business days.
We ship all across North America with expedited 3-5 day shipping (depending on where you're located). If you are outside of N. America and are looking to order, please contact us at email@example.com
We have a local pick-up option on our website for orders in Calgary, AB. When your order is ready for pick-up, we send out a scheduling form where you can choose which time for contactless pick-up.
The pick-up location is at ESPY:
1009 9 Ave SE,
Calgary, AB T2G 0S6
You may return new, unopened items within 30 days of delivery for a full refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds/exchanges not applicable to products that show water damage, serrated knife damage, or damage not caused by general wear and tear.
We do not pay for return shipping of the product. You may choose to have us cover the cost of the label at our discounted rates and deduct it from your refund or you can provide your own label and ship it yourself.
If you need to return an item, please contact us at: firstname.lastname@example.org with your order number and details about the product you would like to return.
We will respond quickly with instructions for how to return items from your order.
About Cocktail Smoking Torches
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No, unfortunately due to shipping regulations torches are not filled with butane.
Please confirm that your torch has been filled with butane. They do not come prefilled. If it is still not lighting, please contact email@example.com
If your Smoking Saucer bowl has degraded due to repeated use (300+ cocktails), please email us at firstname.lastname@example.org
The Smoking Saucer lasts for up to 300 cocktails with proper use. We're proud of how hard we've worked on constantly updating our design to improve the speed, flavour and longevity of our saucer. We are now on our 5th version!
Yes, with a little dish soap and a toothbrush, you can clean your screens (go lightly!)